The file could not be written to the cache

 Problem Description : 

When I try to download a file I get an error message saying "The file could not be written to the cache".

 Resolution : 

Note: This problem only occurs with files which require an external viewer, e.g. Word, Excel, or PDF. It does not occur with images or html that are viewed with Internet Explorer itself. 

To configure Internet Explorer properly, you need to set the Do not save encrypted pages to disk option. Here is how you do it:

Go to the Internet Explorer Tools menu 

Select Internet Options... 

Select Advanced tab 

Scroll down to Security 

Check the Do not save encrypted pages to disk option 

 Revision Date : 5/22/2008