Automation Error in Raiser's Edge or Financial Edge

 Problem Description : 

Receiving and Automation error when trying to save in Raiser's Edge

 Resolution : 

I did not remember that when we looked at your problem with RE last time that we determined that Blackbaud acknowledges that there is a problem, but that they do not have a solution to it as of yet. Here is the point in their Knowledgebase. I remembered it after we hung up.

Solution Number: BB449324 Applicable Product(s): Raiser's Edge 7, Raiser's Edge Enterprise, WealthPoint 

 Solution Title: Error: Automation error when saving a WealthPoint record with annotations 

We are currently evaluating this issue. We will update this solution when it is resolved. To be notified, create a case &lthttp://createacase.blackbaud.com&gt. 

Alternate Solution: 1. After completing the WealthPoint search, save and close the record. 2. Open the record to add any annotations or other information. 

 Here is the problem or goal: 

Error: Automation error when saving a WealthPoint record with annotations 

 Problem Environment: 

Occurs when trying to save the record after performing a WealthPoint search and adding an annotation 

WealthPoint for The Raiser's Edge 

Reported in version 7.83.1622.2 

S74479-022508 

 Revision Date : 6/4/2008