Citrex Printer Setup - Raisers' Edge - Financial's Edge

 Problem Description : 

How to set up the Citrex Printer for the Raiser's Edge and Financial's Edge Hosting Environment

 Resolution : 

Donât Switch Your Default Printer â Use the Citrix Universal Printer!

Posted by Michelle McLaughlin to Blackbaud Hosting on August 1, 2012 

The Citrix session in the Blackbaud Application Hosting environment establishes a connection to the default printer on the userâs local machine to allow for quick selection of the userâs preferred printer. At times, a user may desire to print to another network printer that is not set up as the default on their machine. The Citrix session has an option called the Citrix Universal Printer to use for this purpose.

The Citrix Universal Printer appears as a standard option in the Printer Setup menu within the hosted application. To use it, simply click File, Print Setup, and choose the Citrix Universal Printer option from the Printer drop-down menu:

The user can click the printer icon in the upper left corner, select the desired network printer and any additional options/preferences needed, and click Print:

This information can also be found in the Knowledgebase solution How to use the Citrix Universal Printer. If  

 Revision Date : 5/15/2015