Purging PaperCut account at end of semester
Problem Description :
5 days after end of each semester, PaperCut users should be purged. Steps to perform purge are found below.
Resolution :
The server was upgraded Summer 2020. The server will automatically add users upon connecting to the server provided those users are in Active Directory. There is no longer a need to add users manually. Now, the only need is to purge users to prevent using all licenses.
1.Optional – Create a snapshot of pcut-2019 VM to allow rollback if needed.
2.Logon to the PaperCut web admin site (https://pcut.gordonstate.edu:9192/user) as admin. The password in Syspass (https://pmapp.gordonstate.edu)
3.Export the current list of users. This is to have a record of user balances if needed.
a.Click Users on the left menu.
b.Select Export/Print from the Action Menu on the right
c.Save the PDF file
4.From the Users list, click on Bulk user actions… in the Actions menu
5.Make sure that [All Users] is selected as the group
6.Scroll to the bottom of the page and check “Delete users”. There will be a warning on the page. Click OK
BELOW IS THE OLD INSTRUCTIONS. MOVING FORWARD, ONLY THE ABOVE NEEDS TO BE FOLLOWED.
1 - Logon to the PaperCut web admin site (https://pcut:9192/admin) as admin
2 - Export to Excel the current list of users
2.1 - click on Users tab
2.2 - At bottom of list, click on the Excel icon next to link Export/Print
3 - Export to Excel current Cards status
3.1 - Click on the Cards tab
3.2 - At bottom of list, click on the Excel icon next to link Export/Print
4 - Save both as one worksheet in safe place in case student complains about loosing balance after activating a card.
5 - Click Options tab and User/Group Sync subtab
6 - Make sure Sync Source is set as below:
8 - Recheck under Users tab and only users that are members of the PaperCutInitial AD group should exists. If a user existed before the Sync, their balance, settings, etc should be the same.
9. Delete expired cards
10. Delete used cards prior to the beginning of the semester you are purging.
Revision Date : 1/28/2021