Removing emails from Exchange queues

Problem Description : 

If Exchange queues get flooded with emails from a user (replied to phishing, virus, etc) the emails can be removed using following command.

 Resolution : 

1) Connect to Pigeon through KVM switch

2) Open CMD prompt and go to c:\

3) Enter command "aqadmcli". This will put you into a AQ admin tool environment with a ">" prompt.

4) Enter command "delmsg flags=sender,sender=user@domain.name" to delete all emails from user@domain.name (e.g. ab123456@gdn.edu) from all queues.

 Revision Date : 1/15/2009