Display/Purchase Textbooks link in Banner Web

Problem Description : 

Error on textbook page stating "We are sorry but there were no courses found for your request."

 

 

 Resolution : 

 

A custom link to display textbooks for a student for a given term is available under Student Detail Schedule and under Student Schedule by Day & Time in Banner Web. If students report to the bookstore that they are receiving an error stating "We are sorry but there were no courses found for your request" for a term when clicking on the link, the first thing to double-check is if the bookstore has entered the correct format for the term description in WinPrism. (example: It may be entered as 2014 SPRING when it should have been Spring 2014). This will cause no textbooks to display for the term. Below is an example of the URL string. The term must be passed in the standard format Term+Year. The Bookstore also runs a process that copies the courses to the Bookstore website. Make sure this was done as well.

 

 

http://bookstore.gordonstate.edu/textbook_express/get_txtexpress.asp?remote=1&ref=6133&student=&term=Spring+2014&dept=PHED&course=1010&section=A&getbooks=display+books

 

If the correct term is entered in WinPrism and classes have been pushed to the web by the bookstore then likely it is an issue on the Banner side. Check the term being passed on the two pages. The Student Detail Schedule should pass the term selected and the Student Schedule by Day & Time passes the current term. The function used to build the textbookurl is fg_textbookurl. Make sure the function is correct and is building the URL correctly (try a test student and make sure the URL format matches the above example).

 

Also, make sure the packages used to call the function looks correct. See BWSKFSHD.p_crseschd and BWCKGENS.p_dispcrseschdetl

  

 

 

 

 

 Revision Date : 11/1/2013