OnGuard Database errors in Server Event Viewer

Problem Description : 

When the failedRPC table gets too big it can cause communication errors with the Controllers

 

 

 Resolution : 

 

Run all statements on AccessControl table in SQL Server...

 

Get Panel IDs for identification...

 

select NAME, Panelid, Paneltype from accesscontrol.dbo.ACCESSPANE where PANELID < 5000 order by panelID asc 

 

 

Run this SQL to check the number of records in the table...

 

SELECT COUNT(*) FROM failedrpc

 

 

Run this SQL to check which panels are showing the most errors..

 

SELECT COUNT(*) number,panelid FROM failedrpc GROUP BY panelid

 

 

Purge table if it becomes too large...

 

Truncate table FailedRPC

 

 

 

 

 Revision Date : 1/20/2017